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How Virtual Wound Care Consultations Work: A Step-by-Step Guide

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Chronic wounds can be painful, frustrating, and slow to heal — especially if you’re not sure what to do or where to turn. That’s where virtual wound care consultations come in.

At Serenity Wound Consultant LLC, we offer secure, 1-on-1 video consultations with a Certified Wound Nurse Practitioner to help you manage your wound from the comfort of your home.

Here’s a simple step-by-step guide on how the virtual wound consultation process works — and how it can help you heal faster and safer.

✅ Step 1: Book Your Appointment
Visit our website and schedule either:

Initial Consultation – $70

Follow-Up Consultation – $50

You’ll pick a date and time that fits your schedule using our easy online calendar. Once confirmed, you’ll receive a secure link for your private Zoom session.

🗓️ Appointments are scheduled in 1-hour intervals to give you the time and attention you deserve.

✅ Step 2: Complete the Pre-Visit Assessment
Before your session, you’ll receive a short assessment form where you can provide:

Basic health history

Details about your wound (when it started, any treatments so far)

Current medications or medical conditions

This helps your wound care nurse understand your situation before you even meet.

✅ Step 3: Upload Wound Photos or Videos
To ensure accurate assessment, we ask that you upload clear, recent photos or videos of your wound.

📷 Tips for great wound photos:

Use good lighting (natural light works best)

Place a coin or ruler near the wound for size reference

Take multiple angles if possible

Do not apply new dressing before taking photos

Don’t worry — all files are uploaded securely and handled with strict privacy standards.

✅ Step 4: Attend Your Virtual Consultation
During your Zoom session, your wound care nurse will:

Review your photos and assessment

Ask questions to understand your wound’s progress

Provide detailed, evidence-based guidance on what to do next

This may include:

What type of dressing to use

How often to clean/change the dressing

Nutrition or pressure-relief tips

When to see a provider in person

🎓 You’ll leave the session with a personalized wound care plan you can follow confidently.

✅ Step 5: Follow Up as Needed
Some wounds take time to heal — and we’re here for the journey.

You can schedule follow-up consultations to:

Track healing progress

Adjust the care plan as needed

Ask new questions or clarify concerns

We believe continuity of care is key to healing.

💬 Why Choose a Virtual Wound Care Consultation?
✔️ Convenient and time-saving — no travel or waiting rooms

✔️ Private, secure, and HIPAA-compliant

✔️ Led by a Certified Wound, Ostomy, and Continence Nurse Practitioner

✔️ Ideal for caregivers and patients in rural or home-bound settings

Whether you’re recovering from surgery, managing a chronic wound, or caring for a loved one — expert help is just a click away.

📅 Ready to Take Control of Your Wound Care?
➡️ Book Your Virtual Consultation Today
➡️ Have a Question First? Contact Us

Let’s take the guesswork out of wound care — and get you on the path to healing.

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Linda Stivens

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